SERVICES

R 2 R

RISK TO RESILIENCE

Complex decisions. Clear communication.
Communication that moves decisions forward.
Helping decisions be understood and acted upon.
Judgment, communicated clearly.
Clarity when the stakes are high.

OUR SERVICES

COMPLEX DECISION SUPPORT

We guide clients through decisions that carry long-term consequences or significant risks, helping them assess options, clarify priorities, and move forward with confidence.

STRATEGIC COMMUNICATION AND MESSAGING

R2R advisors work with clients to align judgment with language. We refine messages to ensure they are clear, credible, and effective, particularly in moments when a misunderstanding carries real consequences.

NEGOTIATION PREPARATION

We support clients preparing for negotiations by strengthening their position and communication, ensuring positions are articulated clearly, and outcomes are advanced thoughtfully.

HIGH-STAKES SPEAKING AND PRESENTATIONS

Whether addressing a board, community, professional, or technical audience, we help clients communicate with clarity and authority, so their message is understood, and their goals are met.

The single biggest problem in communication is the illusion that it has taken place.”

– George Bernard Shaw

WHEN TO CALL R2R

Clients typically engage R2R advisors when the stakes are high, and clarity is vital. This includes moments when:

  • An individual seeks guidance during a professional transition
  • A public or internal address must be clear, credible, and effective
  • A student or a scholar needs to communicate complex technical ideas clearly, whether in a conference presentation, dissertation defense, or public forum
  • A board or organization faces transition, scrutiny, or uncertainty
  • A negotiation requires careful preparation and disciplined language
  • A leader must communicate a difficult or consequential message
  • A complex decision carries institutional, financial, or reputational risk
  • A critical presentation or written communication must be reviewed for clarity, coherence, and impact

In these moments, thoughtful, confidential, and unbiased preparation, along with clear communication, are not optional; they are essential.

CASE EXAMPLES

NAVIGATING A HIGH-STAKES LEADERSHIP DECISION

A senior leader at an independent institution faced a complex decision involving governance, personnel, and community trust. An R2R advisor worked closely with the leader to clarify priorities, assess risk, and shape communication. As part of the engagement, R2R designed, administered, and analyzed a confidential community survey to gain a deeper understanding of perspectives and concerns and prepared structured communication guidance to support consistent and effective messaging. Through disciplined preparation and clear messaging, the decision was conveyed in a way that reduced uncertainty, preserved relationships, and allowed the institution to move forward with confidence.

PREPARING A SENSITIVE NEGOTIATION

An organizational leader entered a negotiation with significant financial and reputational implications. An R2R advisor supported the client in clarifying objectives, assessing risk, and refining both strategy and communication. Through disciplined preparation and clear articulation of positions, the client achieved an outcome aligned with long-term institutional interests while maintaining professional integrity and constructive working relationships.

 

A client navigating a complex real-estate transaction sought guidance in preparing for negotiations to close the deal. R2R worked with the client to clarify priorities, evaluate trade-offs, and develop clear, effective communication. The negotiation resulted in favorable terms while preserving goodwill among all parties involved.

 

A professional entering an employment contract negotiation required support to articulate expectations and protect long-term interests. R2R assisted the client in clarifying objectives, strengthening negotiation strategy, and refining language. The outcome reflected the client’s priorities while maintaining professionalism and mutual respect.

BOARD-LEVEL COMMUNICATION DURING A PERIOD OF CHANGE

A board and senior administration team needed to address their community during a period of leadership transition, heightened scrutiny, and economic uncertainty. R2R advisors worked closely with the group to clarify priorities, assess risk, and shape communication for multiple audiences. Particular attention was given to anticipating concerns related to financial stability and institutional direction. Through disciplined preparation and steady, transparent communication, the message strengthened trust, reduced speculation, and reinforced confidence in the institution’s leadership and long-term stability.

PUBLIC AND CONFERENCE ADDRESS

A client preparing for a public-facing address sought support in translating complex, technical subject matter for a broad and diverse audience. While deeply knowledgeable in the content, the client recognized the challenge of communicating specialized ideas in a way that would be accessible and credible beyond an academic or expert setting. R2R worked closely with the speaker to clarify objectives, refine structure and tone, and shape delivery to ensure the message was both accurate and understandable. The address was well-received, fostered greater understanding among varied stakeholders, and advanced the intended outcome while maintaining intellectual integrity.

SUPPORTING AN INDIVIDUAL IN PROFESSIONAL TRANSITION

An individual facing a pivotal professional transition after a leadership change required support in evaluating options and communicating a clear path forward. An R2R advisor provided structured guidance to clarify goals, refine messaging, and prepare for high-stakes conversations with senior decision-makers. The process enabled the client to navigate the transition with confidence and to position herself effectively for the next stage of her career.